distinctions

“I thoroughly enjoyed our coaching sessions. I labeled our sessions "the fastest 30 minutes of the week." I took so much from our time together. All of the goals I wanted to reach were accomplished. Certainly, emotional intelligence and being able to identify my emotions and what triggers them was a huge step to reaching my overall goal. Being able to manage up, and use my signature strengths will continue to enhance my leadership skills. Last but not least, "under promise and over deliver" is such an critically important factor in my daily routine. It has helped me overcome the need to be everything to everyone.
Thank you so much for helping my enhance my abilities!”
Manager, Office of the Palm Beach County Clerk and Comptroller

“Although I started this project with a little trepidation, you made this a positive exercise through your encouragement and acknowledgement of my progress. You gave clarity to my values and needs and made me understand that unless one's needs are met one cannot honor his values. You gave insight into different leadership styles and how they can be applied in and outside of work. You showed me how making requests engages people and that "putting people before results" works better than focusing on the results itself. You made me more self aware and increased my emotional intelligence. As is the case with every skill "practice makes perfect" but you have given me the guidelines and tools. Thank you! “
Manager, international recruitment company

“I would like to take this opportunity to thank you for the coaching sessions over the last three months. The sessions have been very beneficial in enhancing planning, organizational and time management skills in a very busy work environment. Your coaching has also been very helpful in enhancing interpersonal skills that are essential for a leader in any profession or business. Thank you again for sharing your insight and success strategies.”
Chief of Police, South Florida Police Department

Susan was a tremendous asset to both my personal and professional growth. Her input was direct, honest, affirmative, and on target. Despite a demanding schedule, I always felt our sessions were the most productive and exhilarating 30 minutes of my week. Rather than just talk about problems, she inspired change in my behavior and actions. I definitely got more out of the experience than I expected, which enabled me to successfully move into a new phase of my life and career.
Executive Director, Non-profit

A big "thank you" to you for your role in my certification. I couldn't have done it without you. Your guidance, support, encouragement and especially your challenges kept me moving toward my goal. You are a master coach. Often when I find myself in a difficult situation I ask myself "what would Susan do?". Many times, I've found the answer in reflecting back over my coaching sessions with you. You will always hold a special place in my heart for your role in my development. Not sure if anyone has played a more significant role than you have. Thanks.
Manager, Gulf States Company

As a Manager, I have been developing and assisting others in achieving high goals in their careers. It was now time to invest in my personal leadership development. I found the weekly discussions with my coach to be very beneficial in helping me role play and discuss how I applied the emotional intelligence competencies in my daily activities. Participating in coaching has helped me in my personal path of developing my own leadership style. The transformation I experienced, especially in understanding how to lead from the heart and hear what is not spoken has created greater opportunities both professionally and personally for me, my family and my work teams.
Sr Manager Planning and Support, Merck and Co.

This is to express my appreciation for your coaching for the last six months. The transition I have made has been great for me and for those who deal with me on a day-to-day basis ˆ my family and my clients. Being a coach myself did not enable me to work the process on myself ˆ I needed your listening, objective reflection, and gentle but firm questioning to move myself to a better place. When we started I lived in a world of long to-do lists and frustration with what I was not accomplishing. You helped me improve my priorities, eliminate the „stuff‰ that was clogging my to-do list, and make me appreciate and enjoy my considerable daily accomplishments. Thank you for your help,
Ray Zentis, TEC Chair

Over the past 2 1/2 years, Susan has helped me grow as an individual and as a leader within AT&T by providing specific training, establishing stretch goals, and acting as a penalty-free environment to test new ideas and strategies. She has frequently guided me to see new context (and hence a new range of possibilities) in many areas of both my personal and professional life. Having a guide gives me confidence to go there. With all the turmoil in the business and the industry, I don't know how I would have maintained my focus and achieved the business results without her support.
Pete Cornell, Director, AT&T

I have recently been promoted to Vice President and have also been selected for the 2005 class of Leadership Martin County. Just wanted to share my success with you since you were a big help in helping me plan my priorities as well as keep focus on what is truly important in my life!!!
Former branch manager, BankAtlantic, Palm Beach County, Florida

Again, thank you for a wonderful workshop; we were changed and moved by it. Never have I seen a group so completely grasp the art of possibility and the worth of inventing a new future. We went beyond my wildest expectations and it was a life-changing workshop. That we were able to do it with most of our deadlines behind us created a time of freedom. We were all there, present, open, and focused. At the end of Wednesday, we had moved into the future together. You and Ellen were a joy to watch and you model your work and your beliefs. We all send you our thanks and our admiration. We believe that the coaching you are offering will change and has already changed the future of our field and our work.
CEO, large non-profit

Thanks Susan. You got me here. You got me to this place of focus and following my desire and setting goals and taking action. It often feels easy now to keep moving forward.
Broadway Choreographer

I feel that you have provided me with the tools and I need to develop the discipline to complete the action. The one thing I will absolutely commit to you is that I will continue to improve and will become a better manager.... Thank you so much for everything …you are wonderful. . Oh yes … I slowly feel that I’m getting my passion back that I’ve always felt was my strongest attribute. THANK YOU!
NC-Radio Station Sales Manager, Canada

The coaching sessions have facilitated moving me from being pushed by the demands of my professional life to being pulled by the balance I seek for my "whole" life. I am doing things that foster my overall well being and productivity....and most importantly taking control of my life by understanding my true values and honoring my true self. .... I am more productive on my job, my outlook is more positive and I can now see possibilities that I could not before because I am beginning to peel back the layers of "things" that so easily ensnare me and prevent me from becoming all that I can be. I have strengthened my self-confidence and I am able to listen generously and coach my team to be the best of the best. My practice has been launched and we are on a positive trajectory toward success. Having a coach is not for the faint hearted, because you really have to look within yourself to search out those things that you...not what others want or see in you. If you desire to change any aspect of your life either professionally or personally, engaging a coach (Susan) is an excellent way to get started and help you see the possibilities!
Manager, IBM

Susan taught us the importance of communication between all staff members and not to hold anything in. She helped us understand the importance of setting goals professionally as well as personally and helped us simplify our everyday occurrences by teaching us how to recognize what not to tolerate.
Office of Dr. David Knight, Endodontist, Ft. Lauderdale, FL

"Coaching has not only made an overall improvement in my life, it has also helped me challenge my associates to be all they can be. Some days I don't know what I'd do without Susan".
Paula Caldwell, Sales Manager, AT&T, Dallas, TX

Coaching helped me focus my energy on what I really want for my life. With Susan's help, I was able to identify the most effective options in a shorter period of time than if I had struggled with the choices on my own. Having a coach assisted me in the process of identifying my goals and taking the necessary steps to achieve them.
Wendy Werb, Family Mediator, W. Palm Beach, FL

I want to thank you for the work you have done over the past year and a half. The coaching has helped our business exceed the goals we have set and establish a foundation for continued growth.
Bill Parshall, General Manager, WIOT/FM Radio, Toledo, OH

Susan, Thank you so much...I've learned the effectiveness of really listening and using clear and complete "conversations for action". You've also helped me see how I can create uninterrupted time at work to meet my commitments. I am participating in shorter and more productive meetings.
PB.,Army Corps of Engineers

Susan has coached me very effectively to streamline my activities to match my values and to focus on, set goals for, and work toward what I really want in my life. I have found her work to be most empowering and results oriented.
Real Estate Developer and Entrepreneur

Outstanding! Fabulous! Superb! This is what every day has become in large part due to you, my coach. Since you became my coach in January, 1995, my focus on career and home has improved and I now operate from a long range plan. My relationships with clients and people close to me have never been better. Thank you for being my 'Coach of the Year!'
Jack Levine, Director of Sales, Mayer Motivations

My experience with coaching has been life changing. As a result of my work with Susan, I have much better control of how my time is used. I no longer suffer over decisions. I'm not trying to be everyone's 'mommy'- instead of trying to solve everyone's problems, we work through them together and as a result, everyone involved has the opportunity to grow and learn. I've learned that it's OK to be selfish- I'm a better and happier person because of it and others seem to respond more positively to me as well. I feel I am a better coach for those around me, especially the people I supervise at work. Those who have allowed me to coach them appreciate it and respect me for it. When I am faced with a difficult situation, the first question I ask myself is: 'What would Susan say?'
Maggie Carbaugh, General Manager, WSPK Radio, Beacon, NY

Susan, I owe you a great deal for helping to get where we are today. Working with you has been a pleasure and an education. Your commitment made it work so well for me. You challenged me when I needed to be challenged, you supported me when I was down, and you recognized what was the best in me, and for me.
George Sample, Manager

I wanted to express my gratitude for your work over the past four plus years. Thanks for being such a guide to what is possible for me and my family. I have learned much and look forward to sharing that with the people I work with and the community in which I reside. You have a gift that is abundant and valued, please keep sharing it with the world.
Dennis Brogan, Ryan Communications

“Susan taught me a lot about delegating and empowering. She helped me to ask for help (something I am resistant to doing), to make lots of requests (delegate), set clear goals (empower) and be positively assertive in addressing problems. She also taught me a lot about ethics on a personal level. That is, if my goals and values are not aligned, I cannot achieve what I want out of life. She is sensitive to my concerns and communicates well, helping me to think and act in a positive way. Through her, I’m learning to be true to my values, perhaps the most valuable lesson I have ever learned. Ultimately, this will make me a better leader.”
Manager, Palm Beach County Clerk’s Office